An indirect approach is better — “It would help me do my job better if ...” or “I could better serve you if ... .” After all, the role of the employee is to help the boss achieve his or her goals in the organization. The role of the boss is to remove obstacles so the employee can meet the employer’s goals.
Remember, at least half of the success in any kind of job depends on your emotional intelligence, which can be described as a combination of your work ethic, work habits and ability to work well with others.
Intellectual intelligence, which some people (such as Kitzhaber) have in spades, is insuffici It would have been smart to hire a world-class company experienced in crisis management, such as Portland’s CFM Strategic Communications.ent by itself. That is why bright leaders often are more successful than brilliant leaders.
I recommend the book “Emotional Intelligence 2.0,” although the first couple of chapters are corny.
As for communication, Kitzhaber desperately needs communication help in handling the controversy regarding him and his now-fiancee, Cylvia Hayes. It would have been smart to hire a world-class company experienced in crisis management, such as Portland’s CFM Strategic Communications.
CFM has created a free online handbook about crisis management. It’s available at: cfmcrisisebook.com
— Dick Hughes, Statesman Journal This article originally appeared here.